Shipping Policy

Shipping Policy – GreenGrove Organic

Last Updated: 18/11/2025

At GreenGrove Organic, we aim to deliver high-quality organic products to your doorstep in a timely and reliable manner. This Shipping Policy outlines our shipping processes, timelines, and conditions.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During high-volume periods (festivals, sales), processing may take slightly longer.

2. Shipping Locations

We currently ship to:

  • All major cities and towns across India.
  • Remote locations may have extended delivery timelines.

3. Shipping Methods & Delivery Time

Delivery timelines depend on your location and courier service availability.

Estimated Delivery Times:

  • Metros: 3–6 business days
  • Tier 1 & Tier 2 Cities: 4–8 business days
  • Remote / Rural Areas: 7–12 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on order weight, product type, and delivery location.
  • Free shipping may be offered during promotions or on orders above a specific value (if applicable).

5. Order Tracking

Once your order is shipped, you will receive:

  • A confirmation email/SMS
  • A tracking link to monitor the delivery status

If tracking details do not appear after 48 hours, contact us for assistance.

6. Incorrect Address / Failed Delivery

The customer is responsible for providing accurate shipping information.
If an order is returned due to:

  • Incorrect address
  • Unreachable contact number
  • Customer refusal
  • Failed delivery attempts

Reshipping charges may apply.

7. Damaged, Missing, or Wrong Items

If you receive:

  • A damaged product
  • A missing item
  • A wrong item

You must notify us within 48 hours of delivery with photo/video proof.
We will arrange a replacement or resolve the issue as per our returns policy.

8. International Shipping

We currently do not offer international shipping.
This may be added in the future.

9. Delays Beyond Our Control

We are not responsible for shipping delays caused by:

  • Natural disasters
  • Strikes
  • Lockdowns
  • Courier delays
  • Festive load
  • Unforeseen logistic issues

We will support you in tracking the package but cannot guarantee delivery timelines during such events.

10. Contact Us

For any shipping-related queries, contact:

GreenGrove Organic
Email: info@shijikaindia.com
Phone: +91 98287 38333

 

BioFach India 2025 – Greater Noida


Shijika India Pvt. Ltd. and GreenGrove Organic proudly participated for the first time in BioFach India 2025, held from 30th August to 1st September at the India Expo Centre, Greater Noida.


The event brought together leading national and international brands from the organic, natural, and sustainable product sectors, giving us a strong platform to showcase our certified organic range and share our brand vision rooted in purity, sustainability, and farmer empowerment.

Glimpses of event

World Food India 2025 – New Delhi

Shijika India and GreenGrove Organic participated in World Food India 2025, one of the country’s largest platforms connecting food producers, innovators, and policymakers. The event, held in New Delhi, brought together global leaders and stakeholders from across the food processing and organic sectors.
While we participated as visitors and did not put up a stall, our team actively interacted with exhibitors, business professionals, and technology partners. Thes engagements offered valuable insights into advancements in food innovation, sustainable packaging, and value-added processing.

Jaivik bazar

Shijika India Pvt. Ltd. was proud to participate in the inauguration of the Organic Food Market organized by RSOCA at the Agriculture Research Institute campus, Durgapura, Jaipur. The event, inaugurated by Agriculture Minister Dr. Kirori Lal Meena, was a celebration of organic farming and sustainable living.
Shijika India Pvt. Ltd. was proud to participate in the inauguration of the Organic Food Market organized by RSOCA at the Agriculture Research Institute campus, Durgapura,Jaipur. The event, inaugurated by Agriculture Minister Dr. Kirori Lal Meena, was acelebration of organic farming and sustainable living.

Promotional Activity – Jawahar Circle, Jaipur

Shijika India Pvt. Ltd. was proud to participate in the inauguration of the Organic Food Market organized by RSOCA at the Agriculture Research Institute campus, Durgapura, Jaipur. The event, inaugurated by Agriculture Minister Dr. Kirori Lal Meena, was a celebration of organic farming and sustainable living.

Promotional Activity – “The Marketplace” at Hotel Amer Clark, Jaipur

On 5th October 2025, Shijika India and GreenGrove Organic participated in “The
Marketplace” — an exclusive event held at Hotel Amer Clark, Jaipur. Designed to bring together local brands and conscious consumers, the event served as a perfect platform to promote our organic range and engage with a premium audience.